4 Ways to Optimize the Contact Center for Customer Retention - Ocala, Gainesville, Orlando | Verteks Consulting, Inc.
Attracting new customers is good for business, but retaining customers is even better. It costs one-fifth as much to retain a customer as it does to obtain a new one. [...]
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4 Ways to Optimize the Contact Center for Customer Retention - Ocala, Gainesville, Orlando | Verteks Consulting, Inc.
published by Verteks Consulting
VERTEKS CONSULTING
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PROUDLY SERVING FLORIDA ORGANIZATIONS SINCE 1996
At Verteks, we go out of our way to ensure that the businesses and government agencies that we serve have access to the very latest technologies. Our aim is to provide innovative IT and communication solutions that are delivered with courtesy and professionalism by our certified experts. We create technology infrastructures that give you a solid foundation on which to grow your organization and we back that up with round-the-clock support.